Mighty Yoga is looking for a dedicated and organized professional to help our Studio Manager in the day to day running of the studio. The ideal candidate is a team player with problem solving skills, follow-through, as well as excellent communication and organizational skills. We're looking for a candidate who can provide excellent customer service & sales in addition to help with studio upkeep and community building. The position is 10-12 hours/week.
Interested applicants can fill out a mighty application online and send your resume to the Studio Owner, Heather Healey.
Team Management – Work with the Studio Manager to manage the day-to-day running of the studio. Manage, train and supervise yoga work trade volunteer program.
Client Relations & Customer Service – Create a welcoming space for students and staff. Act as a liaison between the studio & the students. Utilize customer service skills.
Cover 2+ desk shifts to sign in students, make sales, and answer inquiries about the studio’s programs & offerings.
Remain current on studio offerings to sell our studio class and membership offerings.
Regularly interface with clients via email or in-person to field inquiries about the studio.
Select, train and manage a team of work trade volunteers to support the daily up-keep of the studio (i.e. studio cleaning, laundry, grassroots marketing)
Maintain the studio’s welcoming and clean atmosphere for our students
Offer general support to the Studio Manager.
Skills & Qualifications:
Excellent customer service and communication skills
Aptitude to work successfully in a team.
Self-driven, self-starter with an outgoing personality.
Solid project/time management, problem-solving, organizational skills
Familiarity with yoga industry and Ithaca & Mighty community
Proficiency in in Microsoft Office programs, Gmail and Google Applications
Supervisory/Sales/Marketing experience preferred
NOTE: Depending on the skill set, experience and availability of the candidate, the Studio Manager & Assistant Manager could be combined into a single ~25hr position.