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Assistant Manager

Mighty Yoga is looking for a dedicated and organized professional to help our Studio Manager in the day to day running of the studio.  The ideal candidate is a team player with problem solving skills, follow-through, as well as excellent communication and organizational skills.  We're looking for a candidate who can provide excellent customer service & sales in addition to help with studio upkeep and community building. The position is 10-12 hours/week.

Interested applicants can fill out a mighty application online and send your resume to the Studio Owner, Heather Healey.
 

Essential Tasks:

  • Team Management – Work with the Studio Manager to manage the day-to-day running of the studio.  Manage, train and supervise yoga work trade volunteer program.

  • Client Relations & Customer Service – Create a welcoming space for students and staff.  Act as a liaison between the studio & the students.  Utilize customer service skills.


Job Details:

  • Cover 2+ desk shifts to sign in students, make sales, and answer inquiries about the studio’s programs & offerings.

  • Remain current on studio offerings to sell our studio class and membership offerings.

  • Regularly interface with clients via email or in-person to field inquiries about the studio.

  • Select, train and manage a team of work trade volunteers to support the daily up-keep of the studio (i.e. studio cleaning, laundry, grassroots marketing)

  • Maintain the studio’s welcoming and clean atmosphere for our students

  • Offer general support to the Studio Manager.


Skills & Qualifications:

  • Excellent customer service and communication skills

  • Aptitude to work successfully in a team.

  • Self-driven, self-starter with an outgoing personality.

  • Solid project/time management, problem-solving, organizational skills

  • Familiarity with yoga industry and Ithaca & Mighty community

  • Proficiency in in Microsoft Office programs, Gmail and Google Applications

  • Supervisory/Sales/Marketing experience preferred


NOTE:  Depending on the skill set, experience and availability of the candidate, the Studio Manager & Assistant Manager could be combined into a single ~25hr position.